MBA Solved Assignments

Master of Business Administration-MBA Semester 1
MB0038 – Management Process and Organization Behavior - 4 Credits
(Book ID: B1127)
Assignment Set- 1 (60 Marks)


Note: Each question carries 10 Marks. Answer all the questions.

Q.1 Write a note on the functions of management.. [10]

Answer: Management has been described as a social process involving responsibility for economical and effective planning & regulation of operation of an enterprise in the fulfillment of given purposes. It is a dynamic process consisting of various elements and activities. These activities are different from operative functions like marketing, finance, purchase etc. Rather these activities are common to each and every manger irrespective of his level or status.
Different experts have classified functions of management. According to George & Jerry, “There are four fundamental functions of management i.e. planning, organizing, actuating and controlling”. According to Henry Fayol, “To manage is to forecast and plan, to organize, to command, & to control”. Whereas Luther Gullick has given a keyword ’POSDCORB’ where P stands for Planning, O for Organizing, S for Staffing, D for Directing, Co for Co-ordination, R for reporting & B for Budgeting. But the most widely accepted are functions of management given by KOONTZ and O’DONNEL
i.e.
• Planning,
• Organizing,
• Staffing,
• Directing
• Controlling.
For theoretical purposes, it may be convenient to separate the function of management but practically these functions are overlapping in nature i.e. they are highly inseparable. Each function blends into the other & each affects the performance of others.
1. Planning
It is the basic function of management. It deals with chalking out a future course of action & deciding in advance the most appropriate course of ................................... For detail answer contact us.

Q.2 Discuss any two learning theories in detail. [10]

Q.3 Explain the classification of personality types given by Sheldon.[10]

Q.4 What are the factors influencing perception? [10]

Q.5 Mr. Solanki is the VP- HR of a leading Financial services company. He is having a meeting with Ms. Ramani leading HR consultant. Mr. Solanki is concerned about creating an environment that helps in increasing the job satisfaction amongst employees. Assume that you are Ms. Ramani, the HR consultant. What suggestions you will give to Mr. Solanki, for creating an environment that increases job satisfaction [10]

Answer: Measuring Job Satisfaction: Job satisfaction is the sense of fulfillment and pride felt by people who enjoy their work and do it well. For an organization, satisfied work force ensures commitment to high quality performance and increased productivity Job satisfaction helps organizations to reduce complaints and grievances, absenteeism, turnover, and termination. Job satisfaction is also linked to a healthier work force and has been found to be a good indicator of longevity. And although only little correlation has been found between job satisfaction and productivity, it has also been found that satisfying or delighting employees is a prerequisite to satisfying or delighting customers, thus protecting the “bottom line (Brown, 1996).
The most important factors conductive to job satisfaction are: ................................... For detail answer contact us.

Q.6 Given below is the HR policy glimpse of the “VARK-LEARNING” a learning and training solutions company

1. It offers cash rewards for staff members

2. It promotes the culture of employee referral and encourages people to refer people they know may be their friends, ex. Colleagues batch mates, relatives.

3. What all needs do it takes care off according to maslow’s need hierarchy

4. It recognizes good performances and give fancy titles and jackets to the people who perform well and also felicitates them in the Annual Day of the company.

What all aspects does it takes care of according to the Maslow’s Need Hierarchy ? [10]

Master of Business Administration-MBA Semester 1

MB0038 – Management Process and Organization Behavior - 4 Credits

(Book ID: B1127)

Assignment Set- 2 (60 Marks)

Note: Each question carries 10 Marks. Answer all the questions.

Q.1 Write a note on classical era for evolution of Organization behaviour. [10]

Answer: Classical conditioning is one of the simplest forms of learning, yet it has a powerful effect on our attitudes, likes and dislikes, and emotional responses. We have all learned to respond in specific ways to a variety of words and symbols. Our lives are profoundly influenced by associations we learn through classical conditioning.

Ivan Pavlov’s research on the conditioned reflex in dogs revealed much of what we know about the principles of classical conditioning.

Classical conditioning is modifying behavior so that a conditioned stimulus is paired with an unconditioned stimulus and elicits an unconditioned behavior. Ian Pavlov, a Russian psychologist developed classical conditioning theory based on his experiments to teach a dog to salivate in response to the ringing of a bell. When Pavlov presented meat to the dog, he noticed a great deal of salvation. But, when merely bell was rung, no salivation was noticed in the dog. What Pavlov did next was to link the meat and the ringing of the bell.

Classical conditioning introduces a simple cause-and-effect relationship between one stimulus and response. It also makes the response reflective or involuntary after the stimulus-response relationship has been established.

This leaves no ground for making choices, which factor differentiates human beings from dogs. Under certain situations, classical conditioning does explain human behavior. For example, if a student is always reprimanded by his Principle when he is summoned to the principal’s office, he may become nervous whenever asked to come to the principal’s office because of this association.

Classical conditioning has real limitation in its acceptability to human behavior in organizations. An alternate approach to classical conditioning was proposed by B.F Skinner, known as Operant Conditioning, in order to explain the more complex behavior of human, especially in an organizational setting.

Q.2 . Write a note on different types of groups. Explain. [10]

Q.3 Explain the approaches of conflict management. [10]

Q.4 The environmental stressors have a great impact on work performance and adjustment of the individual in an organization. Discuss the different categories of environmental stressors. [10]

Q.5 Given below are certain instances observed by the summer trainee – Ritu, while making an observational study at GlobalGreen consultants. An organization dealing with recycling of plastic products waste etc. She makes the following observation about two key people in the organization.

1. Mr. Patnayak – He is a very friendly person and encourages his team members by giving those recommendations and appreciations. This helps HR to decide about giving a bonus or promotion to employees.

2. Mr. Dutta - He is an aggressive person. He frequently loses his temper. Ritu observes that he frequently punishes the non-performers and also give them warnings regarding suspension etc.

Now explain what base of power does Mr. Patnayak and Mr. Dutta belongs to. Explain the type of power they use often

[10]

Q.6 “Fashion4Now” is a famous and old magazine. The top management decides to start the e- edition of the magazine.

They also decide the redefine the policies and culture of window to truth’

To start implementing, this change, they frequently call meetings of employees. They have also formed groups at different levels to clarify doubts and explain the perspective of change.

Analyze the situation in the context of organizational change and elaborate why the top management is following the discussed practices and what approach is most evident in the context. [10]

: ................................... For detail answer contact us.